Toshiba® Satellite U500 DVD Drive
Toshiba Satellite® U500 by no doubt is a sleek and stylish notebook with a range of features such as wireless connectivity, Intel® Core™ Duo processor and the pre-installed Windows Vista®making it attractive to own. An added physical feature is the DVD-ROM drive with the capacity to read and write different CD and DVD formats. However, there are a number of issues that arise from the continued use of the drive that most users are unable to understand.
- Issues with the DVD Drive
- Solving the issues
- Preventive measures
Issues with the DVD Drive
The laptop comes pre-installed with the device drivers supporting Windows Vista® or Windows® 7 operating system. This presents a problem when the drivers are corrupted due to viruses or the notebook is re-formatted and installed with a different operating system platform. The user will thus be required to purchase a new driver from the vendor adding extra cost to the user. A common problem experienced by a majority of users, is inability to read or recognize certain CD or DVD formats. This is mainly due to wear and tear of the optical lens. Replacing the lens is a tedious task considering the costs and the possibility of getting a matching lens. Other issues that may be noted, include the drive door getting stuck or taking long to open after a while.
Solving the issues
To solve nagging drive issues and save on the cost of acquiring new device drivers, the user can obtain free updates from the Internet by opening the device manager and enabling the driver update for the DVD-ROM. Alternatively, he/she can visit the vendor’s website and search for, download and install the latest driver file updates. When closing the drive’s door, the user should avoid force pushing and should glide it gently until they hear a click. In the same reference, when removing a CD or DVD from the drive, one should not force the device out but gently press on the device and pull it up. This will minimize the risks of breaking CDs and DVDs while removing from the drive.
It’s always better to be safer than sorry and for this reason, preventive measures need to put in place to prolong the life of the drive. These include, using lens cleaner occasionally after several days or weeks of using the drive to wipe out dust particles that may accumulate in the drive thus affecting the ability of the lens to read CDs and DVDs.